Welcome to our FAQ page! Here, you’ll find answers to the most common questions about our products, shipping, returns, and more.
General
A cake bouquet is an artful arrangement where cake slices are presented like a floral bouquet — combining the beauty of flowers with the deliciousness of a cake. YP Bakes specialises in this signature edible art.
YP Bakes offers a wide selection of flavours including vanilla, chocolate fudge, red velvet, cookies ‘n’ cream, salted caramel, and more. Sizes typically include Regular, Large, and Deluxe to suit various gatherings.
Yes! You can personalise your cake bouquet with money, baby’s breath, pearl-embellished brims, cake toppers (up to 3 words), and more. Cake bouquets are ready-to-buy, so please click here to customise your request.
Yes! YP Bakes offers a Online Cake Bouquet Masterclass through Thinkific, guiding you step-by-step on how to create your own signature bouquets. Plus, you’ll find tutorial clips and behind-the-scenes videos on social media. Also, we offer Private 1:1 sessions in London with Yolanda — bespoke training in techniques like rose piping and heart bouquets.
We provide a Cake Bouquet Care Guide with every order, including tips on how to deconstruct your bouquet, store the cake slices, and preserve any fresh flowers included
Our standard recipes include dairy, eggs, and gluten, but we can often accommodate allergies with advanced notice. Please contact us with specific needs—plus, we always label allergen content.
Keep the bouquet in a cool, dry place (ideally under 20°C). If you need to refrigerate, remove any fresh flowers first to prevent wilting.
We use insulated boxes and secure wraps to protect the bouquet during transport. Many of our customers report cakes stay fresh up to 24 hours post-delivery.
Yes — we’d love to collaborate on events! For group orders or partnerships, please send an email to Info@ypbakes.com to discuss custom quotes.
Shipping & Delivery
We recommend ordering at least 7–10 days in advance for cake bouquets to ensure availability. For larger orders (like corporate events), 2–3 weeks notice is ideal.
Yes — we offer delivery both within and outside London, with a fee based on your postcode and distance from East London. Simply enter your delivery address at checkout, or reach out to us directly for a custom quote.
A months notice is required when placing an order. Availability is viewable in our booking calendar when placing your order
Orders with less than 1 weeks notice are not accepted. Orders with less than a months notice are considered a rush order and dependent on the moth’s availability. Subject to £25 squeeze in fee.
Yes. Currently only within London and the surrounding M25 Areas. Please select delivery at checkout £45.
Shipping fees vary by location and order size. The exact cost will be calculated at checkout.
Returns & Exchanges
Policies are available at the bottom of the website under “Refund policy,” “Shipping policy,” and “Terms of Service.”
Contact our support team with your order details, and we’ll guide you through the process.
We cover return shipping for defective or damaged items. For other returns, a small fee may apply.
Unfortunately, custom or made-to-order items are non-refundable unless they arrive damaged or defective.
Refunds are typically processed within 5–7 business days after we receive and inspect the returned item.
CAKE BOUQUETS
CLASSIC CAKES
GRAPHIC CAKES